How Do I Hire a Video Production Agency?

We get it. Hiring a video production agency can feel like a daunting task, but with the right approach, you can find a partner who will help bring your vision to life. 

Whether you're looking to create compelling marketing content, insightful internal communications, or engaging HR videos, the right videos pros can transform your ideas into high-quality videos that resonate with your audience. 

With so many options available, it’s essential to know how to choose an agency that aligns with your goals, budget, and creative vision. So if you find yourself asking, how do I hire a video production agency, this guide will walk you through the critical steps to ensure you select the best partner for your project, making the process smoother and more efficient.

Four Steps to Answering the Question: How Do I Hire a Video Production Agency?

1. Define Your Goals and Budget

Before reaching out to any production companies, it's crucial to have a clear understanding of what you want to achieve with your video. Here’s how to dive deeper into defining your goals:

Who is your target audience?

Understanding your target audience is the foundation of any successful video project. This involves identifying who you want to reach with your video. 

Are you targeting potential customers, current clients, employees, or stakeholders? Consider the demographics (age, gender, location), psychographics (interests, values, lifestyle), and behaviors (buying habits, online behavior) of your audience. The more specific you are about who will be watching your video, the better you can tailor your message to meet their needs and expectations.

What is the key message you want to convey?

Your video should have a clear and concise message that you want to communicate to your audience. This message should align with your overall business goals and the specific objectives of your video project. Ask yourself:

  • What do you want your audience to learn, feel, or do after watching your video?

  • Are you introducing a new product or service, explaining a complex concept, or sharing a success story?

Your key message should be focused and straightforward. Avoid trying to cover too many points in one video, as this can dilute your message and confuse viewers.

Where will the video be shown?

Knowing where your video will be displayed is essential for shaping its content and format. Different platforms and channels have varying requirements and viewer expectations. Consider the following:

  • Website: If the video is for your website, especially the homepage, it should be concise and engaging, capturing attention within the first few seconds. Website videos can typically be a bit longer, around 2-3 minutes, as visitors are already interested in your brand.

  • Social Media: For platforms like Instagram, Facebook, or LinkedIn, shorter videos tend to perform better. Aim for 30 seconds to 1 minute, with the key message delivered quickly. Social media videos should be visually engaging and optimized for mobile viewing, often incorporating captions since many users watch without sound.

  • Email Campaigns: Videos embedded in email campaigns should also be short and to the point, ideally under a minute. They should include a strong call-to-action that encourages viewers to click through to your website or landing page.

  • Internal Use: If the video is for internal communication, such as training or HR announcements, the length can vary depending on the content. However, it’s still important to keep it engaging to maintain employee interest. These videos might be hosted on your intranet or shared via email.

Understanding the context in which your video will be viewed will help you make informed decisions about its style, length, and content, ensuring it meets the expectations of its intended audience and platform.

2. Research Potential Agencies

Selecting the right video production company is a critical step in ensuring your project’s success. Proper research will help you identify agencies that have the skills, experience, and creative vision to bring your ideas to life. Here's a detailed approach to researching potential agencies:

Identify Agencies with Relevant Experience

Start by looking for agencies that have experience in your industry and with the type of video you want to produce. This experience will ensure that they understand the nuances of your market and can create content that resonates with your target audience.

Industry Experience: An agency with experience in your industry will be familiar with the common challenges, trends, and audience expectations. For example, we’re healthcare video specialists. Industry specialists will also have a better understanding of the regulatory environment if your industry is heavily regulated.

Video Type Expertise: Different types of videos require different skill sets. For example, creating an engaging explainer video is different from producing a heartfelt testimonial or an attention-grabbing commercial. Look for agencies that have a portfolio showcasing the type of video you need. This could include corporate videos, commercials, training videos, or social media content.

Evaluate Their Portfolio

Once you've identified a list of potential agencies, dive into their portfolios. A portfolio is the best way to gauge an agency's quality, style, and creativity. Look for the following:

Full-Length Samples: Avoid making a decision based on sizzle reels alone. Sizzle reels can be misleading as they only show the highlights of a production company’s work. Instead, request to see full-length samples of their previous projects, if they’re not already on the company’s website. This will give you a better understanding of their storytelling ability and the overall quality of their work.

Diversity of Projects: Check if the agency has worked on a variety of projects. This can demonstrate their versatility and ability to adapt to different styles and requirements. However, ensure they have enough examples of the specific type of video you need.

Production Quality: Assess the technical quality of their videos. Pay attention to the clarity of the visuals, the quality of the sound, and the overall production value. High production quality indicates that the agency has access to good equipment and skilled professionals.

Read Reviews and Testimonials

Client reviews and testimonials provide valuable insights into an agency’s reliability, professionalism, and customer service. Look for reviews on third-party sites to get an unbiased view of the agency's performance.

Client Satisfaction: Positive testimonials from past clients can be a good indicator of the agency’s ability to deliver on its promises. Look for specific feedback on how the agency handled communication, met deadlines, and managed the project budget.

Case Studies: Some agencies provide detailed case studies that outline the challenges they faced on a project, the solutions they implemented, and the results they achieved. These case studies can give you a deeper understanding of their problem-solving capabilities and the impact of their work.

Even better if these testimonials and case studies are videos. They are a video production company after all.

Check Their Online Presence

An agency’s website and social media profiles can tell you a lot about their professionalism and approach.

Website: A well-designed, user-friendly website reflects an agency's attention to detail and commitment to quality. Look for comprehensive information about their services, team, and portfolio. The website should also provide clear contact information and an easy way to request a quote or consultation.

Social Media: An active social media presence can indicate that the agency is engaged with the latest trends and technologies. Check their profiles on platforms like LinkedIn, Instagram, and Facebook to see their latest projects, behind-the-scenes content, and client interactions.

Contact and Interview the Agencies

After narrowing down your list, contact the agencies to learn more about their services and approach.

Initial Contact: Reach out via email or phone to introduce yourself and briefly outline your project. Pay attention to their responsiveness and willingness to engage. Prompt and clear communication at this stage can be a good sign of their professionalism.

Request Proposals

Finally, request detailed proposals from the agencies you are considering. A proposal should outline their approach to your project, including the creative concept, production process, timeline, and costs. This document will help you compare agencies on an apples-to-apples basis.

Proposal Review: Evaluate the proposals based on their thoroughness, creativity, and alignment with your vision. A good proposal should address all your requirements and demonstrate the agency’s understanding of your goals.

Cost vs. Value: While cost is an important factor, it shouldn’t be the only consideration. Look at the overall value the production house offers, including their experience, quality of work, and ability to deliver on your vision.

By following these steps, you'll be well-equipped to choose a video production agency that can create a high-quality video that meets your needs and exceeds your expectations.

3. Ask the Right Questions

When you start contacting agencies, be prepared with a list of questions to gauge their suitability. Here are some critical ones:

  • What is their pricing structure? Do they offer a fixed price or charge based on the project scope?

  • How do they handle revisions and additional costs that may arise during production?

  • What is their process for generating creative ideas and storytelling?

  • What kind of equipment and crew will they use for your project?

  • Can they provide references from previous clients?

These questions will help you understand not only the cost but also the value and reliability of the agency .

4. Get It in Writing

Securing a contract with your chosen video production company is essential to ensure clarity and protect both parties. Here are some things you might want to get in writing:

Detailed Proposal

Request a detailed proposal from your shortlisted production houses, including:

  • Scope of Work: Define the type of video, length, style, and specific requirements.

  • Timeline: Outline each phase of the project, from pre-production to final delivery.

  • Costs: Break down all costs, including pre-production, production, post-production, and additional services.

Comprehensive Contract

Draft a contract that includes:

  • Project Scope: Specify tasks and responsibilities, including creative input, filming, editing, and revisions.

  • Deliverables: List final deliverables, formats, versions, and additional assets like raw footage.

  • Payment Terms: Detail the payment schedule, including deposits, milestones, and final payment.

  • Revisions and Changes: Define the number of included revisions and costs for additional revisions.

  • Intellectual Property: Clarify ownership rights of the final video and associated materials.

  • Confidentiality: Protect sensitive information with a confidentiality clause.

  • Termination Clause: Outline conditions and penalties for contract termination.

Review and Negotiate

Review the contract carefully and negotiate any terms that need adjustment, focusing on:

  • Clarity: Ensure all terms are specific to avoid ambiguity.

  • Flexibility: Agree on necessary flexibility for the timeline or scope.

  • Protection: Ensure your interests, especially regarding ownership and confidentiality, are protected.

Legal Review

Have a legal professional review the contract to ensure fairness and protection of your rights, preventing potential legal issues.

Sign and Proceed

Once both parties are satisfied, sign the contract and keep a copy for reference. This document will guide the project, ensuring it stays on track and meets agreed terms.

By getting everything in writing, you establish a clear, professional relationship with your video production agency, setting the stage for a successful collaboration and high-quality video project.

Final Thoughts

Hiring a video production agency is a significant investment, but by following these steps, you can ensure you choose the right partner for your project. A well-produced video can be a powerful tool for your business, helping you connect with your audience and achieve your communication goals.

Remember, the goal is to find an agency that not only meets your budget but also understands your vision and can bring your story to life authentically and effectively.

Tony Gnau

Tony is the Founder and Chief Storytelling Officer at T60 Health.

He’s a three-time Emmy Award-winning journalist and has won 18 Telly Awards for corporate videos.

Finally, he’s the author of the Amazon #1 Bestseller Lights, Camera, Impact: storytelling, branding, and production tips for engaging corporate videos.

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